First Visit

First Visit

First Visit

Your initial appointment at 5th Avenue Dental Centre will consist of a consultation explaining your diagnosis and treatment options. Occasionally, treatment can be done the same day as the consultation. However, a complex medical history or treatment plan will require an evaluation and a second appointment to provide treatment on another day.

Please assist us by providing the following information at the time of your consultation:

  • Your referral slip and any X-rays if applicable.
  • A list of medications you are presently taking.
  • If you have medical or dental insurance, bring with you the insurance information. This will save time and allow us to help you process any claims.

IMPORTANT: A parent or guardian must accompany all patients under 18 at the consultation visit.

Please alert the office if you have a medical condition that may be of concern prior to surgery (i.e. diabetes, high blood pressure, artificial heart valves and joints, rheumatic fever, etc.) or if you are on any medication (i.e. heart medications, aspirin, anticoagulant therapy, etc.) or require medication prior to dental cleanings (i.e. antibiotics, for pre-med.)

Financial Policy

For your convenience we accept Cash, Cheques, Debit, Visa and MasterCard.

At 5th Avenue Dental Centre, we are happy to bill your insurance company directly (DIRECT BILLING) and you can pay your patient portion at the time of the service. If you choose this option, we do require a credit card to be kept on file for all balances not paid by your insurance company.

financial policy
tooth filling

Infection Control

We are very aware that infection control can be a concern for patients. We ensure that all of our staff is very well trained and vigilant in maintaining standard protocols. We constantly strive to be as good as we can be for the safety of our patients and our staff. If you ever have any questions about infection control, please don’t hesitate to ask. We will gladly provide you with a tour and demonstration of our sterilization centre. For more information about infection control, please visit:

The best defense against disease is information. The more you know, the better equipped you are to make wise decisions about your health care. The more you know about our daily procedures and policies, the more comfortable you will feel.

At 5th Avenue Dental Centre, we take lots of measures to protect both our patients and our staff from disease transmission:

  • We sterilize our instruments, disinfect all surfaces (including lights and chairs) between patient visits
  • We use sterilized and disposable items that come into direct contact with a patient’s mouth
  • Besides cleaning, sterilizing and disinfecting, there are frequent checks in the office and the laboratory to ensure all is well.
  • A standard biological spore test on sterilizers is done every day.
  • Our Dentists and staff use protective barriers such as eye protectors, disposable masks and gloves, and clothing such as lab coats or uniforms that are worn only in the office and changed daily.
  • Our dentists and dental staff have up-to-date immunizations against common communicable diseases, including influenza shots
  • Our Dentists check a patient’s health history at each visit and advise people presenting with a known cold or flu to reschedule their appointments. However, not everyone knows whether they have contracted something in the early stages, so standard precautions call for each patient to be managed as if they have an infectious disease.

Insurance Information

At 5th Avenue Dental Centre, we make every effort to provide you with the finest care and the most convenient financial options. To accomplish this we work hand-in-hand with you to maximize your insurance reimbursement for covered procedures. If you have any problems or questions, please ask our staff. They are well informed and up-to-date and can be reached by phone at 403-261-2005.

dental insurance

Contact Your Dentist

If you are interested in Invisalign, the first step is to see a dental specialist who is authorized to deliver Invisalign treatment. Authorized providers must finish a training program as well as ongoing education on best practices.